OUR QUALITY POLICY

Our Quality Policy focuses on customer satisfaction. This is achieve by understanding the customer's requirements and designing optimal solutions to meet them. We develop systems, procedures and controls to ensure that quality is maintained at every stage. Our objective is to fulfill our commitments on delivery and service both before and after sale.

We are fully committed to a culture of Total Quality where continuous improvement of our people, our procedures and our products is a way of life.

To fulfill our Quality Policy we have defined the following objectives:

  • To establish and maintain a Quality Management system with the aim of achieving ISO 9001:2000 standards.
  • To recruit qualified staff and provide them with the necessary training to enhance their performance.
  • To meet customer and regulatory requirements with regards to quality.
  • To provide the necessary infrastructure in support of the service delivery process.
  • To embed a continuous improvement culture to facilitate the implementation of an effective Quality Management System.